'Homes That Perform' Blog

Grand Rapids Air Conditioning Service: How We Stack Up!

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We Get To 'Toot Our Horn' A Little...

In our previous article we listed "What To Look For In A Quality HVAC Contractor. " This article is where we get to 'toot our own horn' a bit. See how we stack up.

FIXED RIGHT: Don’t Settle For Incompetent Technicians.

Here's how we stack up:

• Mfg's recommendations and local codes are min. standard.
• Our technicians are graduates of several industry technicians schools.
• On-call techs 24/7.
• 44(and counting) years of experience.
• 32 point quality control checklist.
• Stocked service trucks.
• Heat/loss calculations on every home.

HONESTY: We take pride in this.

Here's how we stack up:

• Drug-free company- tested
• Criminal background check.
• Financially sound company. What good is a guarantee if we're not around.
• 100% Satisfaction guarantee.
• Licensed, bonded and insured.
• Property protection guarantee.

Professional And Presentable: If you've seen our trucks around, we make a pretty good fist impression. When you meet our techs, they are ALL uniformed when they show up.

FIXED ON TIME: Make Sure “Fast Service” Really Is Fast: Our True 24 Hour Service - We have an answering service who will contact an on-call service tech who will return the call in 15 minutes. (We are staffed to perform at this level)

PRICE: If you're considering replacing your HVAC System, our Comfort Advisor will meet with you and cover these 5 Topics:

1. Selection Guide and Process.
2. Initial investment -- 4 Factors Determine The Size Of Your Investment -- Two You Can't Control And Two You Can.
3. Operating cost - Utility costs you pay each year for the life of the system.
4. Maintenance cost - system care.
5. The Installation Process And Quality Control Program: This is where Planned Right™, Priced Right™ , Equipment Selection and the Contractor come together to have it Done Right™. Our Comfort Advisor will perform a thorough evaluation of your system and conduct and engineering analysis.

If our techs come out to do a tune-up or a service call, and if we find something wrong, we won't perform any repairs until the YOU authorize them.

INSURANCE: We carry a $1,000,000 Insurance Policy:

WARRANTY AND GUARANTEES: CLICK HERE to read ours.

REPUTATION:
Show Proof of State Contractors License: Our Michigan License #7808141
Check ours BBB Accredited.
We have our EPA 608 Certification.
We are members of the leading organization Air Conditioning Contractors Of America(ACCA)
Client Testimonials & References. Check out a few.