Last winter when your technician discovered a cracked heat exchanger on my furnace and informed me that it would be best to get a new furnace, I was distressed and apprehensive about not only the cost but the whole process of removing the old furnace and installing a new one. However, you and your associates were patient and respectful of my needs in selecting the new furnace and both removal and installation went smoothly, with minimal inconvenience. The entire Vredevoogd staff, from office people to technicians has always been most courteous and helpful and I appreciate their good work. Needless to say, I’m enjoying the comfort of my new furnace during the extremely cold weather these past weeks.
