HVAC & Plumbing Services in Grand Rapids, MI

Performed annual heating tune-up on a 17-year-old Bryant furnace with a whole-home humidifier, including inspection of the unit and replacement of the pleated air filter, which was dusty and lightly soiled. Verified the system's operation and confirmed it is functioning properly for the heating season.

Installed a new 40-gallon tall natural gas water heater with a 6-year warranty and connected it to the existing galvanized vent, gas supply, and copper domestic water lines. Verified proper draft hood and flue connection, checked all gas and water fittings for leaks, and confirmed safe operation with no visible leaks or damage.

Inspected the reported leak at the base of the toilet and found the bowl was not securely bolted down or sealed to the floor, with plastic shims wedged beneath the front edge and discoloration on the flooring adjacent to the base. Address of the wax seal failure and unsecured fixture was indicated, requiring the toilet to be reset with a new wax seal and secured to the flange to eliminate the leak.

Inspected the 16-year-old furnace for a loud, labored operating noise and evaluated the blower assembly, motor, and supply ductwork for signs of excessive airflow restriction or mechanical wear. Checked the adjacent ductwork and venting, including the water heater flue connection, for secure fittings and proper airflow, and advised on the findings and recommended corrective action to restore quiet, efficient furnace operation.

Inspected the Goodman furnace and associated condensate drain system to diagnose the reported water leak. Found the condensate drain tubing at the PVC drain connection partially obstructed with debris and buildup, causing water to back up and overflow. Cleared the clogged drain tubing, verified proper flow through the PVC drain line and elbow, and confirmed secure hose clamp and fittings with no further leakage observed.

Diagnosed a no-hot-water complaint on a 40-gallon Bradford White atmospheric-vent natural gas water heater (manufactured 2018, tank warranty expired) and found deteriorated, crumbling insulation with heat discoloration near the burner compartment and gas control assembly. Inspected the combustion and control components, identified the failure cause, and documented the unit's age, condition, and findings, with replacement recommended due to the unit's age and the damaged components.

Responded to a no-heat call on a 12-year-old Goodman forced-air furnace and inspected the draft inducer motor assembly, wiring harness, and pressure switch connections. Verified inducer motor operation and terminal connections, then restored the furnace to normal heating operation.

Assessed the abandoned kitchen gas line formerly serving a range, noting an exposed rust-colored steel riser with a brass fitting protruding through the subfloor, and confirmed accessible routing from the basement below. Scope of work to be performed includes shutting off and isolating the gas supply, cutting and removing the abandoned riser, installing a threaded cap on the remaining line, and pressure testing the capped connection for leaks. A 30-minute courtesy call will be made prior to arrival.

Responded to a no-heat call on a furnace that would not energize. Inspected the unit and found the condensate drain pan contaminated with debris, sludge, and moisture, with the condensate drain line and cleanout stub showing heavy buildup. The condensate float/water-sensor safety switch was in an active state, indicating a high-water condition that was preventing furnace operation. Cleaned the drain pan and condensate piping, restored proper drainage, and reset the safety device to restore normal heating operation.

Inspected a 9-year-old gas tank water heater with no hot water due to an extinguished pilot light and a non-functioning relight mechanism. Evaluated the gas control valve assembly, pilot system, and flue connection for the cause of the pilot failure and ignition fault. The unit is installed in a drain pan with a vented flue in the basement utility space and was documented with photos of the tank, labels, and surrounding piping.

Inspected the dryer venting system to determine the cause of no heat reaching the dryer. Evaluated the vent duct and exhaust path for restriction or component failure and assessed dryer operation to identify whether the issue was a clogged vent or a failed part, then advised on the findings and recommended repairs.

Excavated the affected section of buried drain line adjacent to the foundation, exposing a corroded black pipe with multiple holes and deteriorated sections. Performed an underground spot repair by removing the damaged pipe segments and installing new pipe with proper connections, restoring watertight flow. Backfilled the trench and restored the work area.

Performed annual heating tune-up on 14-year-old furnace, with no humidifier installed. Inspected the condensate pump and drain assembly, confirming secure wire connections, proper PVC drain routing, and a dry, clean condensate pan with no leaks or standing water. Verified the equipment cabinet carbon monoxide warning labels are in place and legible.

Performed a 4-year scheduled tune-up on a 2022 Generac standby generator, including inspection of the engine compartment, alternator housing, oil system, and exhaust components. Components were found clean with no leaks or damage, though surface corrosion was noted on the exhaust pipe near the engine flange connection and should be monitored during future maintenance visits.

Installed a new 50-gallon natural gas, non-direct vent (atmospheric) Bradford White water heater in the existing mechanical closet, positioned on a drain pan. Connected the copper hot and cold supply lines with shutoff valves, reconnected the gas supply line and control valve, and tied the galvanized flue into the existing vent. Verified connections were secure and free of leaks, and the unit was left operational with no visible leaks, rust, or corrosion.

Responded to a no-heat call on a furnace of unknown age. Performed a diagnostic inspection that included a borescope examination of the heat exchanger and a carbon monoxide reading, with findings documented on the heat exchanger diagnosis form and acknowledged by the customer.

Installed a new Amana gas furnace in the basement utility area, connecting it to the existing supply plenum and ductwork. Routed and sealed the PVC vent and condensate drain piping to the floor drain, and reconnected the gas supply and the ductwork-mounted humidifier and control. Verified proper operation, venting, and drainage on startup.

Diagnosed a non-operational blower motor on the 7-year-old EcoAir furnace, which was causing a temperature drop in one room. Inspected the control compartment and found the 10 µF run capacitor with a disconnected brown lead at the terminal, preventing proper blower motor operation. Reconnected the lead and verified secure terminal connections, then tested the system to confirm the blower started and ran normally with airflow restored to the affected room.

Evaluated the home's accessible basement plumbing in response to recurring bathtub drain clogs and a request to replace aging galvanized piping. Inspection of the exposed overhead piping revealed galvanized supply lines with surface corrosion at fittings and couplings, alongside copper supply lines with brass shutoff valves and PVC drain piping with no visible leaks. Documented existing conditions with photographs to support a repiping scope and estimate for replacement of the corroded galvanized lines and further evaluation of the drain line contributing to the clogs.

Performed a Furnace Super Tune-up on a 15-year-old furnace as part of routine seasonal maintenance, including inspection of the system's controls and operation. Verified operation of the Bryant thermostat and the Zone Perfect two-zone control panel, noting low-voltage wiring hanging loosely beneath the panel and cracking and discoloration of the panel cover, and recommended securing the wiring and monitoring the panel for future replacement.