Heating, AC, Plumbing & Generators in Kentwood, MI

Performed annual heating tune-up on the furnace, including inspection of major components and verification of safe, proper operation. Noted a condensate pump and collection tray in the unit area with moisture present on the surrounding concrete; confirmed the pump is installed and functioning as part of the condensate drainage system. No humidifier is installed on the system.

Performed annual heating tune-up on 9-year-old Carrier furnace, including inspection and cleaning of the condensate system. Removed and cleaned the condensate tray, which contained murky water and sediment buildup, and serviced the Sauermann condensate pump. Installed fresh condensate treatment tablets in the tray to inhibit microbial growth, then verified proper drainage and operation.

Performed annual heating tune-up on a 24-year-old Carrier furnace and humidifier, including inspection of the system's components for proper operation. Used a borescope to examine the interior surfaces, which revealed surface rust and corrosion consistent with the unit's age, and documented the findings with photos for the service record.

Performed scheduled tune-up on Generac standby generator, including engine oil and filter replacement (1.7 qts capacity) and a full inspection of the enclosure, engine compartment, air intake hose, heat shield, battery, and control panel. All components were found clean and in good condition with no visible rust, cracks, or damage, and the service tag was updated for the next maintenance interval.

Installed a new 40-gallon natural gas Bradford White water heater, connecting the cold and hot water supply lines with copper piping and shutoff valves. Connected the gas supply with a control valve and tied the galvanized flue into the existing vent run to the ceiling. Verified connections and completed the installation with no visible leaks or damage.

Performed annual heating inspection on Carrier furnace, verifying operation of the pressure switch, inducer draft assembly, and associated hosing and wiring connections. Noted rust and corrosion on the cabinet floor beneath the wiring and components, along with dust and lint accumulation, and recommend monitoring for moisture sources or condensate leakage.

Responded to a reported leak at an 11-year-old tank-style water heater and inspected the unit, associated copper supply piping, shutoff valve, and galvanized flue vent routed through the masonry wall. Documented the condition of the vent penetration, which has a deteriorated cement patch, as well as the items stored on top of the tank, and evaluated the unit for the source of the leak.

Inspected the AO Smith water heater for a recurring leak and checked the thermal expansion tank, copper supply piping, shutoff valve, and braided stainless flexible connectors for moisture, corrosion, and fitting integrity. No active leaks, rust, or visible damage were found at the connections, tank, or venting, and the system was left operating normally.

Performed on-site estimate for replacement of a 12+ year-old atmospheric-vent gas tank-type water heater in a single-family home. Inspected the existing unit, galvanized flue/vent connection, gas supply with flexible connector and control valve, and copper supply piping; no active leaks, corrosion, or damage observed on the tank, though surface rust was noted on adjacent black iron piping. Documented the installation with photos and reviewed replacement options with the customer.

Installed a new 40-gallon tall natural gas water heater with a 6-year warranty, connecting the gas supply, water lines, and galvanized venting to the existing system. The unit was set in place and secured, and connections and venting were inspected for proper fit and operation. The mechanical area was cleaned and left in working order.

Performed a warranty change-out of the existing gas furnace, installing a new Energy Star Elite Series upright furnace on a drip tray in the basement mechanical area. Reconnected the supply and return ductwork, gas supply, condensate drainage with pump, and electrical connections, and verified proper integration with the existing whole-house humidifier. Confirmed the unit was clean and free of leaks or visible damage, with system operation verified following installation.

Responded to a leaking toilet. Removed the toilet from the flange, inspected the flange and surrounding tile, and removed the failed wax ring, which was coated in residue and the source of the leak. Cleaned the flange and floor area, then reset the toilet on a new wax ring and reconnected the braided supply line to the angle stop to restore a watertight seal.

Installed a new Amana Elite Series upflow gas furnace on a drip pan, connecting it to the existing supply plenum and ductwork. Completed PVC combustion air/exhaust venting, condensate drain line, gas piping with shutoff, and electrical connections. Reinstalled the humidifier and thermostat control, and applied all required warning and instruction labels.

Responded to a boiler complaint of an abnormal (non-blue) burner flame and failure to maintain set temperature on a cast-iron, gas-fired hydronic boiler of approximately 50 years in age. Inspected the unit, venting, and associated components, including the draft hood and flue, circulator pump, expansion tank, and control and wiring connections, and observed floor staining and discoloration around the base of the boiler and aged copper piping joints with soldering residue. Based on the unit's age, combustion and performance issues, and visible signs of deterioration, discussed replacement options with the homeowner.

Completed comprehensive tankless water heater tune-up service on a Navien unit scheduled for preventive maintenance prior to warranty expiration in November 2026. Performed standard maintenance protocol including descaling flush, inlet filter cleaning, igniter inspection, and verification of all operational parameters. Unit tested and confirmed functioning properly with all components within manufacturer specifications.

Responded to service call for leaking tank water heater approximately 15 years old. Upon arrival, conducted visual inspection of unit and surrounding area. Documented existing conditions with photographs showing water heater installation, connected copper supply lines with brass fittings, and overall utility room setup. Assessed age and condition of water heater, noting unit had reached end of typical service life expectancy. Identified source of water leak and evaluated extent of damage to surrounding area. Reviewed findings with customer and discussed replacement options given age of equipment. Customer opted to proceed with scheduling through regular dispatch rather than emergency service. Membership benefits applied to service call.

Completed free estimate for water heater replacement at residential property. Assessed existing 15-year-old tank-style water heater located in basement utility area alongside Carrier furnace system. Documented current installation configuration including copper supply piping, PVC venting arrangement, and proximity to existing HVAC equipment. Photographed equipment specifications, manufacturer labels, clearance requirements, and surrounding infrastructure to prepare replacement recommendations and accurate proposal for customer.

Completed annual heating maintenance on 5-year-old Carrier system. Performed standard inspection, cleaning, and testing of furnace components. System operating within normal parameters; no issues found requiring immediate attention.

Completed annual heating tune-up on EnergiAir furnace (model WT 01-2035, circa 2011). Performed standard maintenance inspection including verification of all electrical connections at terminal block, checked wire integrity and proper color-coded conductor routing, and documented control wiring configuration. All systems operating within normal parameters with no issues identified.

Completed annual heating maintenance on furnace and humidifier system per 5-year energy plan protocol. Performed comprehensive tune-up including inspection of all heating components, filter replacement, burner cleaning, and system safety checks. Provided customer education materials regarding proper garbage disposal operation and maintenance to prevent future service calls related to household systems.